storewide 50% off and free shipping for today only
storewide 50% off and free shipping for today only

FAQs

What are your Payment Methods?

We accept credit cards (Visa, Master Card, American Express, and Discover)

What is the currency of the store? Can I pay in another currency?

All prices will be shown in local currency depending on which country (GEO IP address) the customer is in for their convenience. However, when customer checks out, they will be billed in USD. Your bank or card service provider will automatically convert your subtotal depending on their current conversion rates.

Where are your items shipped from?

Orders are shipped either from Germany, Japan, China, Italy or France. As some of our items are stored in different location, your order may be shipped in separate packages.

How long do I wait until my order is sent out?

Our handling time takes 5 - 8 business days. This means that your order(s) will generally be sent out within this period.

When will I receive my items after I place an order?

The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment. Our Standard Shipping typically delivery to United States takes approximately 10 - 25 business days , while the rest of the countries delivery takes approximately 15 - 30 business days to carry out but usually will be shorter.  Kindly note that the delivery time will vary during holidays or limited edition launches. Please note that the above delivery time are just an estimation time frame. Usually will be much more shorter delivery time and depending on how fast customs in your country processes the package.